Site Reliability Engineering: How Google Runs Production Systems

Front Cover
"O'Reilly Media, Inc.", Mar 23, 2016 - Computers - 552 pages

The overwhelming majority of a software system�??s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems?

In this collection of essays and articles, key members of Google�??s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You�??ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient�??lessons directly applicable to your organization.

This book is divided into four sections:

  • Introduction�??Learn what site reliability engineering is and why it differs from conventional IT industry practices
  • Principles�??Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE)
  • Practices�??Understand the theory and practice of an SRE�??s day-to-day work: building and operating large distributed computing systems
  • Management�??Explore Google's best practices for training, communication, and meetings that your organization can use

Selected pages

Contents

Section 1
Section 2
Section 3
Section 4
Section 5
Section 6
Section 7
Section 8
Section 19
Section 20
Section 21
Section 22
Section 23
Section 24
Section 25
Section 26

Section 9
Section 10
Section 11
Section 12
Section 13
Section 14
Section 15
Section 16
Section 17
Section 18
Section 27
Section 28
Section 29
Section 30
Section 31
Section 32
Section 33
Section 34
Copyright

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Common terms and phrases

action actually additional alerts allows application approach automation backend become build capacity cause changes Chapter client cluster complex components computing configuration connections consensus consider consistent continue cost create cron datacenter dependencies discussed distributed effective effort engineers environment error example expected experience fail failure Figure files given Google Google’s handle human implementation important improve incident increase infrastructure integrity issues keep latency launch leader learning limits load balancing logs machines means measure monitoring on-call operational organization outage overload performance pipeline planning possible postmortem practices problem production quickly reasons recovery reduce release reliability replicas requests requirements response retries risk scale server serving simple single solution specific SRE team strategy tasks traffic users write

About the author (2016)

Niall Murphy leads the Ads Site Reliability Engineering team at Google Ireland. He has been involved in the Internet industry for about 20 years, and is currently chairperson of INEX, Ireland’s peering hub. He is the author or coauthor of a number of technical papers and/or books, including "IPv6 Network Administration" for O’Reilly, and a number of RFCs. He is currently cowriting a history of the Internet in Ireland, and is the holder of degrees in Computer Science, Mathematics, and Poetry Studies, which is surely some kind of mistake. He lives in Dublin with his wife and two sons.

Betsy Beyer is a Technical Writer for Google Site Reliability Engineering in NYC. She has previously written documentation for Google Datacenters and Hardware Operations teams. Before moving to New York, Betsy was a lecturer on technical writing at Stanford University.

Chris Jones is a Site Reliability Engineer for Google App Engine, a cloud platform-as-a-service product serving over 28 billion requests per day. Based in San Francisco, he has previously been responsible for the care and feeding of Google’s advertising statistics, data warehousing, and customer support systems. In other lives, Chris has worked in academic IT, analyzed data for political campaigns, and engaged in some light BSD kernel hacking, picking up degrees in Computer Engineering, Economics, and Technology Policy along the way. He’s also a licensed professional engineer.

Jennifer Petoff is a Program Manager for Google’s Site Reliability Engineering team and based in Dublin, Ireland. She has managed large global projects across wide-ranging domains including scientific research, engineering, human resources, and advertising operations. Jennifer joined Google after spending eight years in the chemical industry. She holds a PhD in Chemistry from Stanford University and a BS in Chemistry and a BA in Psychology from the University of Rochester.

Bibliographic information

TitleSite Reliability Engineering: How Google Runs Production Systems
AuthorsNiall Richard Murphy, Betsy Beyer, Chris Jones, Jennifer Petoff
Publisher"O'Reilly Media, Inc.", 2016
ISBN1491951176, 9781491951170
Length552 pages
Subjects ›  › 

Computers / Distributed Systems / General
Computers / Software Development & Engineering / Project Management
Computers / Software Development & Engineering / Quality Assurance & Testing
Computers / Software Development & Engineering / Systems Analysis & Design
Computers / System Administration / Backup & Recovery
Computers / System Administration / General
Computers / System Administration / Linux & UNIX Administration
  
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