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mumble use of microphone crashes the quality of normal windows audiooutput #6531

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mw-ces opened this issue Aug 15, 2024 · 7 comments
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external-bug Bugs caused by things outside of our control - by dependencies, "upstream" in technical jargon windows wontfix Label for stuff we will not fix

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@mw-ces
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mw-ces commented Aug 15, 2024

Description

when mumble started, all the other sounds i use on windows are terrible. in browser or app or whatever, s.e. youtube. i don't get why and searched hours for a fix. listen to music while mumble runs, doesn't make fun at all.
windows 11
mumble 1.4.287

Steps to reproduce

start windows
listen to some music on youtube or whatever
start mumble
enjoy the terrible sound

Mumble version

1.4.287

Mumble component

Client

OS

Windows

Reproducible?

Yes

Additional information

No response

Relevant log output

No response

Screenshots

No response

@mw-ces mw-ces added bug A bug (error) in the software triage This issue is waiting to be triaged by one of the project members labels Aug 15, 2024
@davidebeatrici
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How's your CPU usage when running Mumble?

@mw-ces
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mw-ces commented Aug 16, 2024

@davidebeatrici round 10% and mumble itself round 1% or less

@MarioPL98
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MarioPL98 commented Aug 16, 2024

You are using bluetooth headset probably. Windows audio forces 8kHz (mono) instead of 44.1kHz+ (stereo) for bluetooth audio when using microphone together to split the bandwidth.

Use wired headset or other microphone.

@mw-ces
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mw-ces commented Aug 16, 2024

omg, what's wrong with you windows, come on! Can I do anything else in the settings or whatever, i don't want to go back to wired headphones :')

@MarioPL98
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MarioPL98 commented Aug 16, 2024

Use another microphone. You may use laptop built-in mic or anything else. When you look into Windows Sound settings, Playback tab, be sure to select proper output device. There will be two related to your headset. Each represents different mode, one high quality, output only and the other allows microphone input with low quality output. If you disable the low quality one, you will always hear good sound but microphone won't work. You might also have to disable the headset microphone depending on the implementation of some bluetooth stuff.
I'm talking about this tab:
https://i.sstatic.net/DCw33.png

@MarioPL98
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MarioPL98 commented Aug 16, 2024

@mw-ces @Krzmbrzl please change the tags as it is not a mumble bug

@mw-ces mw-ces changed the title mumble crashes the quality of normal windows audio Aug 16, 2024
@davidebeatrici
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davidebeatrici commented Aug 16, 2024

I knew about the forced mono behavior, but not about the huge bandwidth restriction. Insane.

@mw-ces Just to make sure that it is a Windows issue: try to record something using an application other than Mumble (e.g. Voice Recorder) while listening to music.

@Krzmbrzl Krzmbrzl added windows external-bug Bugs caused by things outside of our control - by dependencies, "upstream" in technical jargon wontfix Label for stuff we will not fix and removed needs-more-input bug A bug (error) in the software triage This issue is waiting to be triaged by one of the project members labels Aug 17, 2024
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Labels
external-bug Bugs caused by things outside of our control - by dependencies, "upstream" in technical jargon windows wontfix Label for stuff we will not fix
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