DigitalOcean Services Status

App Platform Connectivity
Monitoring - Our Engineering team has implemented a fix to resolve the App Platform connectivity and deployment issues in all regions. Users should now be able to connect to and deploy Apps as normal. Our team is monitoring the situation, and we will post an update as soon as the issue is fully resolved.
Sep 19, 2024 - 22:22 UTC
Identified - Our Engineering teams have identified the cause of connectivity and deploy issues in App Platform.

Our teams are actively deploying a fix across all regions, however, users may still experience connection and deployment errors with Apps until that process is complete. We will continue to post updates as we have more information. Thank you for your patience.
Sep 19, 2024 - 22:03 UTC
Update - Our Engineering teams continue to investigate the issue impacting App Platform. At this time, our teams believe that Apps in all regions may be impacted by connectivity issues, as well as users seeing delays in Apps deployments.

We have engaged multiple teams to investigate the issue, and we apologize for the continued inconvenience. We will share more updates as soon as we have more information.
Sep 19, 2024 - 21:53 UTC
Update - Our Engineering team is seeing App connectivity improvement in NYC, although we have confirmed that the LON region is affected as well.

Our team is actively working to identify and fix the issue impacting connectivity for TOR and LON Apps, and we will post an update as soon as we have more information.
Sep 19, 2024 - 21:24 UTC
Investigating - Our Engineering team is currently investigating an issue potentially impacting DigitalOcean services.

At this time, we're seeing reports of App Platform Apps unable to connect to other DigitalOcean resources, such as Spaces buckets and Managed Databases. Users may see connection errors or be unable to access Apps correctly.

We are working to understand the issue that is occurring, as well as what services and regions are impacted. We will provide another update as soon as we have further information.
Sep 19, 2024 - 21:07 UTC
API Operational
Billing Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
DNS Operational
Support Center Operational
Reserved IP Operational
WWW Operational
App Platform Degraded Performance
Global Operational
Amsterdam Operational
Bangalore Operational
Frankfurt Operational
London Degraded Performance
New York Degraded Performance
San Francisco Operational
Singapore Operational
Sydney Operational
Toronto Degraded Performance
Container Registry Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
Droplets Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Event Processing Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Functions Operational
Global Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Managed Databases Operational
Global Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Monitoring Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SGP1 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SYD1 Operational
TOR1 Operational
Networking Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Kubernetes Operational
Global Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Load Balancers Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Spaces Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
BLR1 Operational
Spaces CDN Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
VPC Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Volumes Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 19, 2024
Network Connectivity in SGP1 Region
Resolved - From 21:35 to 00:45 UTC, users may have experienced networking connectivity issues in our SGP1 region, which impacted a subset of DigitalOcean services.

Our Engineering team has confirmed the full resolution of the issue. Users should be able to access all resources as normal.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Sep 19, 01:35 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with networking in our SGP1 region, which impacted a subset of DigitalOcean services.

Users should be able to access all resources correctly at this time.

We are currently monitoring the situation and will post an update as soon as we confirm the issue is fully resolved.
Sep 19, 01:00 UTC
Identified - Our Engineering team has identified the cause of impacting networking connectivity issues with DigitalOcean services including Droplets, Managed Kubernetes and App Platform in the SGP1 region and is actively working on a fix. Once we have additional information, we will share another update.
Sep 19, 00:35 UTC
Investigating - As of 21:35 UTC, our Engineering team is investigating reports of networking connectivity issues in our SGP1 region. Users may experience issues with DigitalOcean services including Droplets, Managed Kubernetes and App Platform. We will share an update once we have further information.
Sep 18, 23:10 UTC
Sep 18, 2024
Rescheduled: NYC2 Network Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 21:00 UTC
Scheduled - The Infrastructure Maintenance in NYC2 which was previously scheduled to start on 2024-09-09 at 21:00 UTC has been rescheduled to the following window:

Start: 2024-09-18 21:00 UTC
End: 2024-09-18 23:00 UTC

During the above window, our Networking team will be performing maintenance on the management network firewalls in the NYC2 region.

Expected Impact:

During the maintenance period, users may experience delays of up to 10 minutes with Event Processing on Droplets and Droplet-based services in NYC2. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/createticket/
Sep 16, 03:59 UTC
App Platform Deployments & Spaces
Resolved - From 14:15 to 17:53 UTC, users may have experienced delays for App Platform deployments, as well as latency and errors when fetching Spaces endpoint information and toggling the CDN for a Spaces Bucket, due to an upstream provider issue.

Our Engineering team has confirmed the full resolution of the issue with the upstream provider. Users should now be able to deploy to App Platform and manage their Spaces Buckets as normal.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Sep 18, 20:27 UTC
Monitoring - Our Engineering team continues to monitor the ongoing issue with the upstream provider impacting DigitalOcean Spaces and App Platform services.

Improvements are being seen with lower error rates and latency for App Platform deployments as well as for fetching Spaces endpoints and toggling the CDN for a Spaces Bucket.

We apologize for the inconvenience and will share further updates in the due course.
Sep 18, 18:02 UTC
Update - Our Engineering team has identified that the ongoing issue with the upstream provider is also impacting DigitalOcean Spaces. During this time users may experience errors or delays when attempting to fetch the endpoints for a Spaces Buckets, or when enabling/disabling the CDN for a particular bucket.

We apologize for the inconvenience and will share an update when we have additional information.
Sep 18, 15:30 UTC
Investigating - Our Engineering team is aware of an upstream provider issue that is causing impact to some DigitalOcean services. More details are being gathered.

At this time, users may experience delayed App Platform deployments.

We apologize for the inconvenience and will provide another update as soon as possible.
Sep 18, 15:02 UTC
Sep 17, 2024

No incidents reported.

Sep 16, 2024
Connectivity issues to cloud panel, API, and other endpoints
Resolved - Our Engineering team identified an issue with accessing Cloud Panel and Application deployment which is due to the increased level of HTTP 499 errors rates at Upstream Provider end.

From 04:21 - 06:06 UTC, users may have experienced issues while accessing Cloud Panel and Application deployments.

Our Upstream provider and the Engineering team closely worked together to resolve the issue.

The impact has completely subsided and users should no longer see any issues with the impacted services.

If you continue to experience problems, please open a ticket with our support team from your Cloud Control Panel. Thank you for your patience, and we apologize for any inconvenience.
Sep 16, 07:00 UTC
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Droplet creates in LON1
Resolved - From 22:03 September 11 to 00:13 September 12 UTC, users may have experienced failures with creating Droplets in the LON1 region.

Our Engineering team has confirmed resolution of this issue with users now being able to create Droplets in LON1. Thank you for your patience.

If you continue to experience any problems, please open a support ticket from within your account.
Sep 12, 00:56 UTC
Monitoring - Our Engineering team has implemented mitigations for the intermittent issues with Droplet creates in LON1. The team is monitoring the situation, and we will share an update once this is fully resolved.
Sep 12, 00:23 UTC
Investigating - Our Engineering team is investigating an issue with Droplet creation in LON1. During this time, users may see an elevated failure rate for the creation of Droplets and other Droplet-based products, such as Load Balancers, Managed Databases, or Kubernetes, in LON1.
Sep 11, 23:45 UTC
Sep 11, 2024
Network Connectivity in BLR1
Resolved - From 15:20 - 16:10 UTC, our Engineering team observed an issue with network connectivity in the BLR1 region. During this time, users might have experienced varying amounts of packet loss and high latency with network connections going in or out of the BLR1 region, resulting in issues connecting to DigitalOcean services.

As of 16:10 UTC, the impact has subsided and users should no longer be facing network connectivity issues. We apologize for the inconvenience and if you are still experiencing issues or have any additional questions then please open a support ticket from within your account.
Sep 11, 17:22 UTC
Sep 10, 2024
New Customer Sign Ups
Resolved - From 18:23 to 19:21 UTC, users were unable to complete registration of new cloud.digitalocean.com accounts, due to an upstream outage.

This issue is now fully resolved and users should be able to sign up normally.

We apologize for the inconvenience and invite users to retry any failed attempts. If you continue to experience issues or have any questions, please reach out to Support from within your account.
Sep 10, 21:06 UTC
Monitoring - Our Engineering team has confirmed there was an upstream outage that affected a component of the sign up flow for cloud.digitalocean.com accounts. The outage has been resolved by the provider.

We are monitoring the situation and will post an update shortly.
Sep 10, 20:48 UTC
Identified - Our Engineering team has identified the issue impacting new account sign-ups. Users should no longer encounter errors and should be able to sign up again.

Our Engineering team continues to monitor the situation and we will post an update as soon as additional information is available.
Sep 10, 19:50 UTC
Investigating - Our Engineering team is investigating an issue with users attempting to sign up for new cloud.digitalocean.com accounts. At this time, users attempting to sign up are unable to complete registration.

Existing users are unaffected and should be able to sign in normally.

We apologize for the inconvenience and will share an update once we have more information.
Sep 10, 19:18 UTC
Extension of Core Infrastructure Maintenance in NYC2
Completed - Our Engineering team has successfully completed this maintenance.

Thank you for your patience throughout the extended window. If you have any questions or concerns, please feel free to reach out to Support from within your account.
Sep 10, 21:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 17:55 UTC
Scheduled - Our Engineering team has run into some operations taking longer than expected for the previous maintenance window here: https://status.digitalocean.com/incidents/vmtp7c19bq2l.

No user impact has occurred as a result of those operations and we do not expect any customer impact, but there is a possibility impact could occur.

Users could experience issues interacting with the control plane for services, via both the Cloud Control Panel and API. This would include operations such as creates, deletes, updates, Snapshots, etc.

Existing services will continue to run normally.

We will update this page if impact occurs.
Sep 10, 17:54 UTC
Rescheduled: Core Infrastructure Maintenance in NYC2
Completed - Our Engineering team has run into some operations taking longer than expected within this maintenance. No user impact has occurred as a result of those operations.

We will be extending this maintenance window to 22:00 UTC via a new maintenance post.
Sep 10, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 13:30 UTC
Scheduled - The Infrastructure Maintenance in NYC2 which was previously scheduled to start on 2024-09-03 at 13:30 UTC has been rescheduled to the following window:

Start: 2024-09-09 13:30 UTC
End: 2024-09-09 17:30 UTC

And

Start: 2024-09-10 13:30 UTC
End: 2024-09-10 17:30 UTC

During the above window, our Engineering team will be performing maintenance on principal infrastructure in the NYC2 region in order to improve the reliability of the services. The maintenance is divided into two phases and will be performed on consecutive days during the same time as mentioned above.

Expected Impact:

During the maintenance window users may experience issues interacting with their services including Droplets, Managed Kubernetes, Load Balancers, Container Registry, and App Platform. Users may also experience delays or failures with event processing on Droplets and Droplet-based services. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Thank you,
Team DigitalOcean
Sep 7, 13:50 UTC
DockerHub Reachability in SGP1
Resolved - Our Engineering team identified a networking issue with our upstream provider in the SGP1 region. From 00:25 to 04:00 UTC, users may have experienced connectivity issues to DockerHub from Droplets, App Platform and Managed Kubernetes in the SGP1 region.

Our Engineering team has confirmed there is no longer any impact and connectivity should be restored for all customers.

We apologize for the inconvenience. If you continue to experience any issues, please open a support ticket from within your account.
Sep 10, 05:11 UTC
Sep 9, 2024
Resizing Droplet Attached Block Storage Volumes
Resolved - From 17:04 UTC to 21:43 UTC, users may not have seen the option to resize an attached Block Storage Volume via the Cloud Control Panel, or may have encountered errors when attempting to resize attached Volumes via the API.

Our Engineering team has confirmed the resolution of the issue and Volume resizes should now be functioning normally in all regions.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Sep 9, 22:59 UTC
Monitoring - Our Engineering team have implemented a fix for the issue of resizing Droplet-attached Block Storage Volumes in all regions and are monitoring the situation closely. We will post another update once we're confident that the issue is fully resolved.
Sep 9, 21:58 UTC
Investigating - Our Engineering team is investigating an issue with resizing Droplet-attached Block Storage Volumes in all regions. Beginning at 17:04 UTC, users may not see the option to resize the Volume via the Cloud Control Panel, as well as see errors when attempting to resize attached Volumes via the API.

At this time, unattached Volumes are able to be resized correctly.

We will post an update once further information is available.
Sep 9, 21:15 UTC
NYC2 Network Maintenance
Completed - Hello,

The NYC2 Network Maintenance which was previously scheduled to start today (2024-09-09) at 21:00 UTC has been rescheduled to the following window:

Start: 2024-09-18 21:00 UTC
End: 2024-09-18 23:00 UTC

We apologize for any inconvenience this short notice may have caused and thank you for your understanding.
If you have questions or concerns about this maintenance, please reach out to us by opening up a ticket on your account.

Thank you,
DigitalOcean Networking Team
Sep 9, 16:05 UTC
Scheduled - Start: 2024-09-09 21:00 UTC
End: 2024-09-09 23:00 UTC

Hello,

During the above window, our Networking team will be performing maintenance on the management network firewalls in the NYC2 region.

Expected Impact:

During the maintenance period, users may experience delays of up to 10 minutes with Event Processing on Droplets and Droplet-based services in NYC2. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/createticket/.

Thank you,
DigitalOcean Networking Team
Sep 7, 11:42 UTC
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

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